Company description: GXO Logistics Supply Chain Inc. Job description: Are you an experienced Transport Supervisor who can really deliver? Are you ready to drive your career forward? Transport yourself to GXO and find out more about how we do logistics differently! GXO is currently seeking two talented and driven individuals for the role of Transport Supervisor, working at our M&S site in Peterborough. You will play a key role in supporting the dedicated transport operation across the M&S / GXO network, ensuring customer satisfaction, procedural conformance and operational excellence in a fast-paced environment. This is a full-time, permanent position, working a 4 on 4 off night shift pattern, 18:00 06:00. Pay, benefits and more: Youll be paid a salary of up to £40,471 per annum. Youll also receive 22 days annual leave (inclusive of bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Youll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!Including our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that youre comfortable with. What youll do on a typical day: Manage a core pool of drivers plus agency staff, providing support, guidance and performance management where required Coordinate customer requirements, ensuring satisfaction, compliance and delivery of all contractual obligations Build strong communication with the customer and internal teams, resolving issues quickly Monitor fleet, compliance and all transport equipment, escalating defects and ensuring operational availability Maintain daily KPI and service performance through proactive planning, communication and issue resolution Produce timely operational reporting, including KPIs and financial/transport activity updates What you need to succeed at GXO: Demonstrable experience within a similar role, experience supervising a team and an operational understanding of a transport environment Strong understanding of tachograph rules, WTD and transport compliance Excellent communication, organisation and decision-making skills Ability to lead by example, manage conflicting priorities and build strong customer relationships Confident working with Microsoft Office and transport-related systems We engineer faster, smarter, leaner supply chains. LI-LB2