Overview
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents.
But at the heart of our business is our people.
Role Purpose
Reporting to the Ramp Manager. To manage the day-to-day operations of our Airside teams. You will be responsible for managing resources to fulfil our service standards for our Customer Airlines. Monitor turnarounds via SMART audits, enter any accidents or incidents into MORSE providing detailed and accurate reports. You will ensure that our ground handling is delivered safely, on time and consistently in line with service level standards set for both on time and station performance. To influence and facilitate the consistent delivery of a “World Class” product to our Airline Customers.
What You Will Be Doing
* To consistently deliver the highest possible level of customer service
* Provide a detailed shift report at the end of each shift and email to relevant Management
* Ensure a handover log is completed
* Responsible for ensuring the airlines product is delivered consistently to demanding service level standards and on time performance targets to our customer airlines
* Delivering regular team briefings, company updates and station management
Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information
Safety, Security and Compliance
You will have a responsibility and duty whilst at work to take reasonable care of the health and safety of yourself and of others whilst at work. You must carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures. For further details, please see the job description attached.
What We Are Looking For
* Good verbal communication skills
* Diligent attention to detail
* Aptitude for working with a variety of information technology
* A full 5 year work/unemployment/education history
* Proof of Right To Work in the UK
Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.
Application Instructions
Is this role ticking all the boxes for you? If so, please click apply now!
Need more detail? Feel free to contact alex.mills@menziesaviation.com for further information
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