Technical Support Engineer Salary: £25,000 to £28,000 per year (DOE) Job Type: Full-time Location: Hybrid (Office & Work From Home) Schedule: Monday–Friday Must have B2+ Language skills in Dutch or French About the Company Our client is an award-winning digital media organisation working with well-known retail and commercial brands across the UK. They specialise in delivering innovative digital technology solutions and are experiencing sustained growth, resulting in an exciting opportunity to join their expanding support function. About the Opportunity We are seeking a proactive and enthusiastic Technical Support Engineer to join a busy AV/IT support desk. This role is ideal for someone looking to begin or advance their career within IT support. You will be part of a friendly, collaborative team, providing remote technical assistance while gaining hands-on experience with a range of digital media technologies. Comprehensive training will be provided on bespoke hardware, software configurations, processes and troubleshooting techniques. Roles and Responsibilities * Act as a first point of contact for client support calls and tickets * Diagnose and troubleshoot technical issues related to AV/IT equipment * Resolve incidents efficiently and escalate where necessary * Identify root causes and maintain accurate documentation within the ticketing system *...