Job Title:Quality Engineer
Department:Quality
Location:Lytham, Lancashire
Reporting to:Technical Manager/General Manager
Overall Job Purpose:
I'm working with a metal fabrication business specialising in stainless steel, looking for a Quality Engineer to drive a culture of quality integration across the site. This role will be the focal point for all audits (first, second, and third party) and will ensure that health and safety is the number one priority, so everyone goes home safely at the end of each working day.
Key Responsibilities:
Collaborate with production and design teams to promote customer satisfaction throughout the site.
Monitor and report on quality KPIs.
Address and resolve quality concerns, ensuring corrective actions are effective and sustainable.
Respond proactively to customer complaints and questionnaires, ensuring timely resolutions and reporting on effectiveness.
Work closely with the design team to resolve any build issues that may arise during production.
Understand customer needs and liaise with sales and purchasing teams to ensure products consistently meet customer expectations.
Maintain and develop existing quality systems and introduce new procedures/processes as needed.
Conduct internal and supplier audits as necessary.
Develop and implement work instructions, monitoring the...