Job Description
Intermediate Service Designer
London – Hybrid (2 days on-site)
£35,000 - £55,000 + benefits
Join a cutting-edge design consultancy that collaborates with global teams to solve complex challenges through human-centered innovation.
The Role
As a Service Designer, you’ll be a key contributor to discovery and design processes, crafting innovative solutions that simplify complexity and improve user interactions.
You’ll have a minimum of 2 years’ experience as a Service Designer ideally working within public sector or consulting.
Your Key Responsibilities as a Service Designer:
* Strategize and present research plans, methodologies and service blueprints
* Map intricate services and user journeys, translating them into actionable insights.
* Use visual tools such as journey mapping and storyboarding to communicate end-to-end experiences.
* Synthesize qualitative and quantitative data to inform design decisions
* Participate workshops and co-design sessions, effectively managing stakeholder relationships at all levels.
What We’re Looking For:
1. 2+ years of experience in service design, with a ...