About us:
We are a dynamic and growing Managed Service Provider (MSP) delivering innovative IT solutions to a diverse range of clients. Our focus is on providing exceptional service, robust network infrastructure, and secure, scalable solutions. We're seeking a seasoned technical leader to design and deliver cutting-edge network solutions tailored to our clients' needs. You'll shape scalable, secure, and compliant infrastructures, lead technical strategy, and mentor teams, ensuring every network we build is robust, future-ready, and aligned with industry best practices.
We offer a large range of services and mean our clients treat us like trusted partners in a friendly, open but professional way. To our clients we are very much more than just an IT company as we often share common values and personal standards in our everyday work.
Our efforts also touch every part of a modern business, from connectivity, applications, network infrastructure, data security and disaster planning. Being trusted is the highest accolade we can obtain and it's what we actively strive for.
You will be presented with opportunities every day to learn and progress skills including the completion of industry leading certifications. Embrace these opportunities and you'll enjoy your work and have a successful career.
Overview:
Due to continued growth, we are looking for a Network and Infrastructure Architect who will oversee our networking operations, lead technical innovation, and ensure our infrastructure meets the highest standards of performance, security, and scalability. You will work closely with our service and project teams, advise clients, and be the subject matter expert for Fortinet solutions and all aspects of networking.
This is a people role, your personal attributes such as personality, attitude and drive are key. Training for our systems and the range of technologies will be provided.
This is a fantastic opportunity for the right candidate looking for a company who will invest in their growth and development.
Duties and Responsibilities:
Network Design & Architecture: Plan, design, and implement robust network solutions for client and internal projects.
Fortinet Expertise: Configure, manage, and optimise Fortinet security appliances including forecasting for growth plans.
Technical Leadership: Act as the senior technical authority, guiding our service technicians and influencing technical decisions across the business.
Troubleshooting & Support: Lead resolution of complex network incidents and escalations.
Security & Compliance: Implement and maintain network security best practices in line with industry standards and client requirements.
Strategic Planning: Develop and deliver the company's technology roadmap in alignment with business goals.
Vendor Management: Liaise with technology partners and vendors to ensure optimal solutions are in place and are fit for purpose.
Client Engagement: Consult with clients to assess needs, propose solutions, and deliver strategic IT advice.
Documentation: Maintain accurate technical documentation, network diagrams, and configuration records.
Development: Personal completion of industry and partner certification to ensure knowledge remains to date.
Skills:
· Deep understanding of Fortinet technologies (FortiGate, FortiManager, FortiAnalyzer, etc.).
· Strong proficiency in networking protocols (TCP/IP, VLANs, VPNs, BGP, OSPF, MPLS, etc.).
· Advanced firewall, routing, and switching configuration skills.
· Proficient in Unifi, Meraki, and similar.
· Knowledge of network monitoring and diagnostic tools.
· Strong security mindset with awareness of modern cyber threats and mitigations.
· Excellent problem-solving skills and analytical thinking.
· Strong leadership, mentoring, and communication abilities.
· Ability to work under pressure and manage competing priorities.
· Full clean UK driving license.
· Invested in their personal development.
Experience Required
· 3-5 years in a senior networking role, ideally within an MSP or IT services environment.
· Proven track record with Fortinet technologies (certifications highly desirable – NSE4/NSE5/NSE7).
· Experience designing and deploying enterprise-grade network solutions.
· Experience with DNS management and domain administration, including record configuration and troubleshooting.
· Demonstrated leadership in technical teams.
· Background in vendor and stakeholder management.
· Exposure to cloud networking (Azure, AWS) desirable.
Ideal Candidate:
The ideal candidate will be a hands-on leader who thrives in both technical delivery and strategic planning. You will be adaptable, forward-thinking, and comfortable working in a fast-paced MSP environment where client satisfaction and service quality are paramount. You'll combine deep technical expertise with the ability to communicate complex concepts clearly to technical and non-technical audiences.
This is an excellent opportunity for someone aiming to progress into senior-level responsibilities within their discipline.
Role Details
Job Type: Full-time, Permanent
Salary: up to £45,000 per year (negotiable upon experience)
Benefits:
* Uniform provided (Casual Dress)
* Company pension
* Company Health Insurance
* Company Bonus scheme
* Free On-site parking
* Annual team events
* Opportunities for career growth and continued certifications.
Working Hours:
* Flexible working hours between 8am and 6pm with core hours being covered 10am-4pm.
* You will be predominantly based in our office in Ellesmere Port but will also spend time visiting client sites across the UK, which may include overnight stays during the week.
Job Types: Full-time, Permanent
Pay: £45,000.00-£50,000.00 per year
Benefits:
* Casual dress
* Company pension
* Free parking
* On-site parking
* Private dental insurance
* Private medical insurance
Application question(s):
* Proven track record with Fortinet technologies
Experience:
* Customer service: 2 years (required)
* Network management: 5 years (required)
* Technical support: 3 years (required)
Licence/Certification:
* Driving Licence (required)
Willingness to travel:
* 25% (preferred)
Work Location: In person
Application deadline: 07/10/2025
Expected start date: 03/11/2025