Field Operations Support Technician - London/South of UK
Quadient is seeking two Field Operations Support Technicians to join our team—one for the North of the UK and another for the South. These roles support our Senior Field Service Technicians with the installation, maintenance, and repair of Smart Parcel Lockers and Mail-Related Systems. Responsibilities include equipment setup, safe transportation of goods, and basic device maintenance. Ideal candidates are hands-on, detail-oriented, and customer-focused.
Location: Remote role based in London/South UK.
Your role includes:
* Performing routine maintenance on Smart Parcel Lockers and Mail-Related Systems.
* Assisting in resolving minor technical issues to reduce downtime.
* Transporting equipment, parts, and tools safely using a company vehicle.
* Maintaining accurate records via Service Max.
* Providing excellent customer service during site visits.
* Adhering to safety regulations and company policies.
Your profile:
* Experience in field service or technical support is preferred but not required.
* Basic knowledge of mechanical and electrical systems.
* Proficiency with hand tools and diagnostic equipment.
* Strong organizational skills and attention to detail.
* Ability to follow instructions and work independently or in a team.
* Excellent communication skills.
* Ability to lift heavy equipment (specify weight).
* Comfortable working on your feet in various environments.
* Valid driver’s license with a clean record.
* Willingness to travel extensively within your region.
Knowledge gaps can be filled. Even if you don’t meet every requirement, we want to hear from you. Apply now to lead the way!
Additional details:
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Information Technology
* Industry: Software Development
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