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AsaCommercialAccountHandleratourclient,youwillplayapivotalroleinprovidingexceptionalservicetocommercialclients.YourprimaryresponsibilitywillbetosupportAccountExecutivesinmanagingclientaccounts,processingpolicies,andensuringsmoothcommunicationbetweenclients,theserviceteams,andinsurerpartners.Thispositiondemandsstrongattentiontodetail,excellentorganisationalskills,andaproactiveapproachtodeliveringexceptionalclientservice.
Roles&Responsibilities
AsaCommercialAccountHandleryouwillberesponsibleforthefollowing:
* Processinsurancepolicies,endorsements,andrenewalsaccuratelyandefficiently.
* Liaisingwithclientstogathernecessaryinformationforunderwritingpurposes.
* Collaboratewithunderwriterstonegotiatetermsandcoverageonbehalfofclients.
* Prepareaccuratedocumentationandmaintainclientrecordsincompliancewithregulatorystandards.
* Clientsatisfactionratings.
* Timelinessandaccuracyofpolicyprocessing.
* Compliancewithregulatorystandardsandinternalprocedures.
KeyRelationships
* CommercialAccountExecutives.
* BrokingLeaders
Qualifications/KeySkillsRequired
* Abilitytoworkeffectivelyinafast-pacedenvironment.
* Proficiencyininsurancesoftware(Acturisdesirable)andMicrosoftOfficesuite.
* Client-focusedmindsetwithacommitmenttodeliveringexceptionalservice.
Education/Experience
* Relevantexperienceincommercialinsurance,accountmanagement,orcustomerserviceroles.
* Insuranceindustrycertifications;suchas,CertCII(trainingsupportprovidedbythebusinesstohelpwithqualificationprogress)
* Familiaritywithinsurancebrokerageoperationsandproceduresisbeneficial.
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