Social network you want to login/join with:
col-narrow-left
Client:
Virgin Media O2
Location:
East Kilbride, United Kingdom
Job Category:
Retail
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
5cb4ac822862
Job Views:
7
Posted:
26.04.2025
Expiry Date:
10.06.2025
col-wide
Job Description:
Flexibility is essential in our stores, and you may be required to work additional hours as needed. We provide plenty of notice to accommodate your schedule.
As an O2 Retail Advisor, your main role will be to deliver outstanding in-store performance and customer care, working with your team to meet store goals. We train and empower you to understand customer needs and recommend products and services to enhance their digital lives.
Key responsibilities include:
* Become an expert in all things O2, promoting our products, services, and brand.
* Meet store targets by creating tailored recommendations and sharing our ‘Why O2?’ message.
* Own your performance and contribute to the success of O2.
* Engage in personal development with support from store leadership and resources.
Training involves a comprehensive induction program into Virgin Media O2, including a 4-day (30 hours) induction within the first two weeks. Further details will be discussed during your interview.
Who we are:
Virgin Media O2 is the UK's fastest broadband network and a leading mobile brand. We are committed to equality, diversity, and inclusion, fostering an environment where everyone can be their authentic selves.
The must-haves include:
* Active listening skills
* Empathy and personalized service skills
* Effective communication skills
* Self-motivation to meet sales targets
Preferred qualities include an interest in technology and a willingness to learn continuously.
What’s in it for you:
* Competitive hourly rate of £11.81, with earning potential through an accreditation program
* 23 days’ annual leave plus a day off for your birthday, with options to buy or sell leave
* Excellent pension scheme (up to 10% match)
* Employee benefits like BUPA medical cover, healthcare, and life assurance
* Family-friendly policies including neonatal leave, paternity leave, and carers leave
* A range of support, rewards, and tools to help you prioritize what matters
#J-18808-Ljbffr