Customer Support Engineer - £40k - Berkshire Platform Recruitment has partnered with a UK-based electronics design and manufacturing company. With manufacturing facilities in the UK and Asia they supply high-performance products to clients worldwide. They are now looking to recruit a Customer Support Engineer to join their R&D team. This is a unique opportunity for an engineer with excellent technical skills and a passion for customer interaction to join a company operating at the forefront of electronic innovation. Key Responsibilities * Provide technical support for new and existing electronic products to global customers. * Travel internationally * Maintain a customer support database and manage technical documentation. * Prepare and dispatch product samples and accessories. * Investigate returned products and create detailed failure analysis reports. Requirements * HND or higher in Electrical & Electronic Engineering, Telecommunications, or a related discipline. * Proven experience in technical customer support * Strong understanding of electronic circuits and schematic diagrams. * Hands-on skills: soldering, cable crimping, use of hand tools and electronic test equipment. * Highly self-motivated with excellent problem-solving, time management, and organisational skills. The salary will be up to £40k depending on previous experience with great company benefits. If you feel like you have the right skills and experience for this role, then please apply with a copy of your updated CV