Job Description:
Diagnostics Service Manager
Onsite roleCromwell Hospital, Kensington, SW5 0TU (with responsibility acrossadditionalLondon sites)
Full time (37.5 hours)
Permanent
Competitive Salary
We make health happen
AsDiagnostics Service Manager,you’lllead and manage the daily operations of our Lung, Sleep, Audiology, and Neurophysiology Centres at Cromwell Hospital.You’llalso provide dotted line management for Physiologists acrossadditionaloutpatient and diagnostic sites in London.
This is a senior role at the heart of our rapidly expanding diagnostic services, whereyou’lldrive service growth, quality improvement, and people development.
Howyou’llhelp us make health happen
1. Provide visible leadership across multiple diagnostic specialties, embedding a culture of accountability and continuous improvement.
2. Oversee clinical and operational performance, ensuring compliance with quality standards and governance frameworks.
3. Take responsibility for financial performance, including budget planning, cost control, andidentifyingrevenue opportunities.
4. Lead and develop a high-performing team, driving engagement, training, and succession planning.
5. Deliver robust Quality Assurance plans, covering equipment, protocols, and infection control.
6. Champion customer experience and consultant engagement, ensuring world-class care delivery.
7. Drive service development and innovation, supporting research, audits, and new projects to enhance growth and recognition.
Key Skills / Qualifications
Essential:
8. BSc Degree in Clinical Physiology / Healthcare Science
9. Current ILS certification and RCCP registration
10. High-level technical and operational knowledge in at least one specialty: respiratory, sleep, or neurophysiology
11. Significant experiencein leading and managing teams within healthcare diagnostics
12. Experience in service planning, budget management, and quality improvement
13. Strong commercial acumen and ability to manage cost centre budgets
Desirable:
14. ARTP membership or HCPC registration
15. Pg/MSc in a related area
16. Previousleadership experience within independent healthcare
17. Business development experience
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
18. Payment of professional registration fees
19. Equivalent to 25 days holiday per year, increasing through length of service, withoptionto buy or sell.
20. Bupa health insurance as a benefit in kind
21. An enhanced pension plan and life insurance
22. Onsite gyms or local discounts where no onsite gym available
23. Various other benefits and online discounts
Why Bupa?
We’rea health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.
We encourage all our people to “Be you at Bupa”,we champion diversity, and we understand the importance of our peoplerepresentingthe communities and customers we serve.That’swhy we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets theminimumcriteria for the role.We’llmake sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type:
Full time
Job Area:
Clinical Services
Locations:
Cromwell Hospital London