Bring our neighbourhood to life, one perfectly made
room at a time.
At Hotel Indigo K West Shepherd’s Bush,
our hotel tells the story of the neighbourhood through every detail, and our
housekeeping team is at the heart of that story. As our Housekeeping
Supervisor, you’ll be guiding our Room Attendants to deliver
spotless rooms, thoughtful touches, and moments that matter. If you love high
standards, leading from the floor, and making the guest experience shine, this
is your next move. So come and join our pre-opening team, as we get ready to
open our doors!
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What’s Our Story?
Hotel Indigo
celebrates the individuality of every neighbourhood, and here in West London,
we’re inspired by music, culture, and creative energy. Our guests expect more
than clean rooms, they expect a stay that reflects the local vibe. As Housekeeping
Supervisor, you’ll help make that happen by supporting your team and
keeping every detail in check.
Here’s what you can look forward to as our
Housekeeping Supervisor:
Annual salary:
£34,100
* Pension with company contributions
* 50% discount in all our restaurants and Spa
treatments across our properties
* Team member and Friends & Family rates across
our properties
* Complimentary stay after passing probation
* IHG
Employee rate across 6000 hotels globally
* Extensive discounts on our benefits platform
* Healthcare cash plan
* Interest-free season ticket loan
* Employee Assistance Programme – 24/7 online GP,
mental health support, and wellbeing
* World-class development programmes and growth
opportunities
* Bike to work scheme
* Recommend a Friend incentive
* Free meals on duty
* Social squads and recognition schemes to make your
voice heard and celebrate success
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A Day in Your Neighbourhood
* Set the standards:
Check guest rooms, corridors, and public areas on your assigned floors to
ensure everything is clean, safe, and guest-ready, right down to the smallest
detail.
* Lead the shift:
Support the daily operations by assigning tasks, checking off completed rooms,
and making sure your team has everything they need to deliver exceptional work.
* Support your team:
Be a go-to person on the floor, answering questions, solving problems, and
giving feedback to help Room Attendants and Porters do their best work.
* Keep it running:
Report maintenance issues, manage linen and supplies, and make sure service
areas and trolleys are always tidy and ready for the next shift.
* Go the extra mile:
Look after VIP room checks, special requests, and guest feedback, always with
professionalism and pride.
* Work together:
Communicate with the Front of House, Engineering, and other teams to keep
service flowing and guests happy.
* Stay safe:
Follow all manual handling, hygiene, safety, and COSHH procedures, and help
create a safe environment for guests and team members alike.
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What’s Your Story?
You’re
motivated, organised, and passionate about leading by example. You’ll thrive in
this Housekeeping Supervisor role if you bring:
* Experience
as a housekeeping supervisor or senior room attendant in a hotel
* Strong
communication and leadership skills
* Excellent
attention to detail and time management
* Confidence
with housekeeping systems and operational procedures
* A
hands-on approach and positive attitude
* Flexibility
to work shifts, including weekends and holidays
* A
genuine passion for guest experience and team development
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If you’re ready
to bring energy, precision, and leadership to one of West London’s most vibrant
hotel teams, we want to hear your story. Join us as Housekeeping Supervisor
at Hotel Indigo K West Shepherd’s Bush, and help us turn every stay into
something unforgettable.