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Senior Recruitment Business Partner at Adler & Allan (Water Division)
Head of Operations
Permanent, full-time
Competitive salary + Company car or car allowance plus benefits
This is a senior position responsible for overseeing all operations at our Leeds Depot, consisting of operational managers, drainage engineers, planners, and business admin support. You will be responsible for all contracts, commercial and private works, liaising with clients ensuring excellence in quality, safety, and customer service.
More about the role:
* Ensure a high standard of HSEQ performance at the Leeds depot and with the operations teams.
* Actively lead the Jet Aire Group’s health and safety culture and be an ambassador of JASafe Always.
* Ensure the service delivery and financial performance of major NEC contracted works, providing class leading customer service and excellent client relationships, working in collaboration with partners and internal departments.
* Develop and maintain internal relationships with Sales, and other operational departments, to help ensure growth opportunities are realised and delivered.
* Understand and manage financial performance in line with the Leeds budgets, track and report on variances and proactively review to meet, or exceed, KPI’s and targets.
* Analyse data and reports, and proactively act on resource requirements, variances and business / client needs while showing a thorough understanding of business acumen.
* Deliver a high standard of customer service and lead the underlying behaviours and attitudes that contribute to delivery.
* Oversee the programming and delivery of work from the Leeds depot, liaising with other depot operational managers to ensure effective and efficient working, and utilisation of Leeds resources.
About you:
* Proven experience within an operational environment at management level working to substantial NEC contracts.
* Developed commercial and financial understanding, with the ability to understand influences and impacts on costs / revenue.
* Ability to lead a team, communicate effectively and grow a high performing operational team.
* Management qualification and relevant industry qualifications desirable, and / or relevant industry experience.
* Excellent verbal and written communication skills.
* Polite and approachable always.
* Must be detail conscious with a high regard for accuracy and well organized.
* Excellent administration skills are required.
* Has a ‘can do/will do’ attitude.
* Analysis of own performance and takes steps to improve this.
* Remains focused when faced with competing demands.
* Keeps people informed of progress on key tasks.
* Adapts their communication style to suit their customer / colleagues, responding to their feedback or queries.
* Accepts new ideas and change initiatives.
* Always conducts themselves in a courteous and professional manner.
* Always maintains the strictest levels of confidentiality.
What's in it for you?:
* Enhanced maternity, paternity and adoption pay and leave.
* Company pension.
* Life assurance scheme (x4 salary).
* Medicash plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants.
* Refer a friend scheme.
* Employee assistance programme (access to GP appointments and mental health support)
* Competitive annual leave plus bank holidays.
* Training and career progression opportunities.
About us:
The Vision of Jet Aire Services Group is to be the drainage contractor of choice. Our mission statement is to build a financially strong and stable business, whilst delivering unrivalled quality service.
At Adler and Allan Group, we're not just a company – we're environmental champions committed to protecting our planet while helping businesses thrive. We're a diverse, dynamic team dedicated to providing top-tier environmental, energy and water infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients.
Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Civil Engineering
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