Salary: £30,000 - 36,000 per year Requirements: We require at least 1 year of proven experience in a Tier 1 Cyber Security SOC Support Analyst role. We prefer candidates with an MSP background. We require working knowledge of Microsoft Defender XDR and Microsoft Sentinel SIEM technologies. We require working knowledge of the Microsoft Defender suite, including Endpoint Detection and Response. We require an understanding of key Microsoft 365 cloud technologies from a threat landscape perspective. We require SC-200 Microsoft Certified: Security Operations Analyst Associate certification. We require SC-900 Microsoft Certified: Security, Compliance and Identity Fundamentals certification. We are looking for highly motivated candidates with a can-do attitude. We require strong attention to detail and excellent communication skills. We require proven client service skills and the ability to work under pressure. We require willingness to work flexibly as needed and good telephone etiquette. Responsibilities: We provide triage and first-line defence for cyber security incidents across our organisation and Managed Security Service. We take ownership of incidents and apply remedial actions to mitigate threats using our playbooks, or escalate to our Escalations Management Team when needed. We review and categorise potential threats by priority, dismiss false alarms, and gather information for urgent escalation. We manage technical and stakeholder incident reporting through concise communication. We manage client communication channels during active incidents. We liaise with third-party service suppliers when necessary, logging tickets and acting as a central point of contact for active incidents. We provide operational support to our wider Cyber Security Team on security incidents. We deliver a professional, customer-focused service throughout the lifecycle of each ticket and keep customers informed of progress. Technologies: Cloud Support Microsoft 365 Security Office 365 More: We are an award-winning London-based MSP offering a Cyber Security SOC Analyst role in London with hybrid working, three days in the office and two days remote. This is a full-time role with a 7.5-hour day on a fortnightly shift pattern covering 8am to 4.30pm, 9am to 5.30pm, or 9.30am to 6pm. We offer a competitive package with paid training and fully funded exams toward relevant certifications, plus benefits including gym membership, Vitality at Work business rewards and benefits, a Cycle to Work scheme, quarterly team nights out and events, monthly games nights, pizzas, and breakfast on Wednesdays. We provide 20 days of holiday plus bank holidays, increasing by one day after three years of continuous service up to 25 days. last updated 20 week of 2026