Customer Support Assistant
Telford, Shropshire
Manufacturing Business
Competitive Salary + 33 days holiday + Pension + Life Assurance (x3) + Healthcare + Hybrid working options (2 days per week)
Monday – Friday (8:30am – 5:00pm).
This is an excellent opportunity for a professional customer services person to join a successful, progressive manufacturing business who have a long-standing presence in Telford. Working within their commercial team, there are excellent routes for progression within short time frames for the right motivated candidate.
Role Description.
* Carry out office administrative tasks, including packing, posting, printing, binding.
* Collate and analyse sales data to identify trends and patterns.
* Support the development of new and existing products in partnership with innovation, commercial & production teams.
* Provide customer/product portfolio analysis including competitor landscape.
* Work closely with the Customer Support Managers to carry out local and group projects.
* Carry out regular product testing.
Skills and Qualifications.
* Good communication skills, both verbal and written.
* Experience of interfacing effectively with internal and external customers.
* Excellent team working skills.
* Proven experience of managing multiple tasks efficiently through to completion.
* Competent using Microsoft Office, in particular Excel, Word & PowerPoint.
* Current, valid driving licence
This is an excellent long term and secure opportunity for a person passionate about providing an excellent customer experience.
Interest, click ‘apply’ to submit your application and hear more about this excellent opportunity