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Outreach and engagement officer

Gloucester
ABL Health Ltd
Engagement officer
Posted: 21h ago
Offer description

Main duties of the job

ABL Health delivers the Healthy Lifestyle service in Gloucestershire, commissioned by Gloucestershire County Council. This transformative service seeks to work collaboratively with communities to transform the lives of the local population. The service supports residents to stop smoking, manage weight, reduce alcohol consumption, get more active and improve their wellbeing – all embedded through a sustainable behaviour change approach. We also deliver the Healthy Beginnings programme supporting pregnant families and young children as well as the Healthy Workplaces award scheme.


About us

ABL is an exciting, fast‑paced, growing community health organisation. As an experienced, CQC registered provider of community health services, we are passionate about delivering evidence‑based, innovative, effective and relevant health care services in partnership with individuals, communities and stakeholders.


Role and responsibilities

You will be the Outreach and Engagement Officer, working across the county for the Healthy Lifestyles service. The role is varied, challenging and rewarding, offering the opportunity to support and develop the service through effective implementation, delivery, and continuous innovation.

* Implement the ABL Community Engagement Strategy.
* Work with ABL’s communications team to raise the profile of the service via social media posts, website updates, and promotional activities.
* Engage local services and partners to enhance awareness and explore partnership opportunities and co‑production activities.
* Collaborate with operational colleagues to manage referral rates and develop partnerships with all potential referrers in your locality.
* Attend local health forums, groups and meetings on a regular basis to represent ABL, promote the service and maintain local partnerships (including public speaking to small/medium groups).
* Work collaboratively with all members of the Gloucestershire team and undertake work in other areas when necessary, including occasional delivery support.
* Support the monitoring and evaluation of the service and use formal and informal feedback to shape and develop the service.
* Attend all relevant team meetings, including district team meetings and community engagement meetings, and contribute to quarterly reports as directed.
* Report against relevant targets and provide regular updates on progress of the project.
* Support communications strategies (e.g. public open events, training and awareness‑raising sessions, communications materials, social media, etc.) to promote the service and capture referrals (occasional weekend work may be required).
* Be innovative and open‑minded to new ideas and piloting of different sessions.
* Support all co‑production activities with local residents and stakeholders to drive ongoing development of the service.


Skills and competencies required

* Experienced in community engagement and partnership working in a community health environment.
* Experience of building and maintaining partnerships.
* Positive and proactive with the ability to motivate, engage and support partnership delivery.
* Adept in communication – a confident and approachable communicator who adapts the message to fit the needs of the audience and sees the bigger picture in problem solving for community cohesion.
* Build strong relationships – foster trust and cooperation among colleagues, stakeholders, community leaders, commissioners and sub‑contractors.
* Quality‑driven – naturally seeking high standards and actively working to improve them.
* Value and remain open to new ideas and perspectives.


Person specification


Qualifications

* Degree and/or equivalent experience in community healthcare, psychology, behaviour change.


Experience

* Experience of working in a healthcare environment.
* Demonstrable experience of partnership working.
* Demonstrable experience of speaking to large groups.
* Experience in a leadership role.
* Previous experience of delivering training programmes.
* Experience of delivering focus groups.
* Experience of public speaking.
* Experience of partnership working/collaborating with a range of stakeholders.


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Please note that we are unable to offer sponsorship for this role.
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