Description About the Role We have a new permanent opportunity for an Independent Living Advisor to join our team. The successful individual will be based out of our schemes in Bristol but will be required to assist with our Bath scheme as and when. Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to our customers. This will include developing successful customer relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities under their tenancy agreement. You will also assist customers to access correct housing benefit assistance or financial advice to pay rent/service charges, complete referrals for assistive technology, aids and adaptations which will help to maintain customer independence. You will carry out periodic site inspections and tests to ensure the scheme is fully operational and Health and Safety compliant, as well as monitoring the quality of contractors, such as window cleaning and grounds maintenance. You will need to be flexible to travel between our schemes in Bristol, Bath, and sometimes there is a need to cover outside of these areas therefore, applicants must have a full UK driving licence and access to their own vehicle. What we’re looking for: Previous experience of working with the elderly and proven ability to foster a spirit of co-operation and sense of independence within this group. Demonstrable commitment to Equality and Diversity Ability to adapt communication style to suit individual needs or when explaining technical information. Previous experience in carrying out administrative work, including numeracy work. Ability to work on own initiative and as part of a team Good verbal and written communication Good knowledge of Microsoft Office Full UK Driving Licence and access to own vehicle What you will get in return: A competitive salary, £26,271 per annum 35 hours per week, Monday–Friday, 9 am – 5 pm Paid mileage at 45p per mile Work mobile Free enhanced DBS Company sick pay after a qualifying period and life insurance Helping to save for your future! Guinness will contribute up to 9% towards your pension on a matched basis. Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other shops, online retailers & leisure activities Simply Health cashback scheme Employee Assistance Programme, plus more! If you’re interested in joining us and would like to apply for this role, we would love to hear from you! INDTGP TJTGP