Be part of something extraordinary!
Welcome to The Other House, a visionary Residents Club that blurs the lines between hotels, serviced apartments, and private members clubs. Our brand showcases the best of British design, with a strong emphasis on sustainability and cutting-edge smart technologies.
Naomi Heaton (Founder/CEO) recognised the desire for central London locations, super-smart interior design, and less and less of a need for full white-glove service. Instead, what residents wanted were all the benefits of living like a local but with access to hotel-style service.
With 2 locations, and more to come -The Other House is an expanding brand- with key locations across Central and West London including South Kensington, Covent Garden and Belgravia. While our initial focus is London, we are set to expand globally, catering to discerning business and leisure travellers.
Working at The Other House is truly unique. Here, you're not just an employee you're a HouseMate. This means being part of a forward-thinking brand that values teamwork and collaboration within and across our all of departments. Shaping the experiences of both our Residents and your fellow HouseMates. Our core values define who we are and how we behave: To Feel at Home, To Be in Control, To Leave a Lasting Impression, and To Make a Positive Impact.
The Assistant Security Manager supports the Head of Security in ensuring a safe, secure, and high-quality environment for residents, guests, and staff at The Other House. This hands-on role involves supervising and developing the security team, managing daily operations, supporting emergency procedures, and fostering a strong service culture. With a focus on safety, service excellence, and continuous improvement, the role also contributes to staff training, guest satisfaction, budget monitoring, and maintaining high standards across facilities, sustainability, and compliance.
What We're Looking For:
* Innovative Thinker: Bring fresh solutions to the table in a collaborative and forward-thinking manner.
* Operational Mastery: With a history of excelling in high-profile operational roles, you'll lead by example in a managerial capacity.
* Leadership Excellence: Motivate and inspire your team to deliver brilliant experiences that exceed expectations.
* Tech Savvy: Master the latest technologies used within our houses, ensuring seamless security operations.
* Risk Management Pro: Identifyand own challenging situations, turning them into positive experiences.
Your Qualifications:
* SIA Door Supervisor Licence Holder
* Valid First Aid at Work Certificate
What will You Do:
* Exceed expectations of our high-profile brand by ensuring an unparalleled experience for residents and members.
* Contribute to the smooth day-to-day running of The Other House, maintaining exceptional standards.
* Collaborate with key stakeholders to proactively resolve issues, ensuring resident satisfaction.
* Conduct daily safety visits to identify potential dangers to residents and housemates.
* Utilize equipment in line with training to positively impact residents and housemates' safety.
* Assist with incident reporting and investigations to prevent recurrence.
* Assist the Security Manager in developing, implementing, and enforcing security policies and procedures.
* Support the Head of Security with daily operations, including scheduling, training, and performance management of the security department.
* Conduct regular security patrols of premises and respond promptly to potential security threats.
* Monitor CCTV footage and access control systems.
* Liaise with external security personnel and emergency services as required.
What's in it for you as a HouseMate?
* Working among a team of passionate and caring individuals
* Industry leading Benefits package which includes Length of Service Rewards, Birthday Celebrations, exclusive Perkbox discounts, Cycle to Work Scheme, Nursery Scheme Vouchers
* The Other House Discounts for food and drink in our Bar and Restaurant when dining
* The Other House Friends and Family discounted rates when you book an overnight stay.
* Christmas and Summer Team Parties and social events through the year
* Healthy and nutritious Staff Meals on shift
* Refer A Friend scheme of upto £750 per successful hire (dependent on role)and team referral incentives
* Departmental incentives to reward excellence
* And so much more!
A Full Description will be sent to all successful applicants that pass throughselection
The Other House celebrates diversity and fosters an inclusive workplace where all are welcome. We are committed to recruiting, developing, and retaining talented individuals from diverse backgrounds, perspectives, and skills. We encourage applications from all genders, races, religions, ages, sexual orientations, and any other groups that bring unique perspectives to our team. We prioritise mental health and wellbeing and understand the importance of accommodating candidates' needs, including any specific requirements during the interview process, ensuring an equitable and supportive recruitment journey for all
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