Job Overview
Band 4 Link Workers/Therapy Assistants in Brent support the delivery of timely, integrated, neighbourhood‑based care for older adults living with dementia and/or mental health needs and who are experiencing frailty. The post holder provides proactive care navigation, engagement and practical support under the supervision of registered practitioners, acting as a link worker to enable older adults, people living with dementia and carers to access appropriate services, community resources and voluntary‑sector support that promotes safety, independence and wellbeing.
Detailed Job Description And Main Responsibilities
Key duties include:
* Support implementation of personalised care plans including ADL prompts, falls‑prevention actions, activity scheduling, community engagement, equipment‑use coaching and functional practice after OT input.
* Provide structured support to individuals following hospital discharge by reinforcing therapeutic plans, promoting adherence, and ensuring continuity of care to improve clinical outcomes and reduce the risk of readmission.
* Provide proactive follow‑up calls and visits to monitor progress, identify deterioration and reinforce safety‑netting plans; escalate concerns immediately to registered practitioners.
* Support development and delivery of community‑based groups and resources for older adults with mental illness and/or cognitive impairment at risk of frailty‑related crises.
* Facilitate access to community resources, VCSE programmes, carers’ services and welfare advice, helping people attend and engage with local offers.
* Provide practical information, reassurance and signposting following a dementia diagnosis or new cognitive difficulties to both person being diagnosed and carers.
* Promote cognitive and social stimulation to aid living well with dementia and reduce risk of those with mild cognitive impairment converting to a dementia.
* Environmental adaptions and equipment provision (with appropriate training).
Please refer to the attached Job Description and Person Specification on this advert for further information.
Person Specification
Qualifications
* Level 3–4 qualification in Health & Social Care (or equivalent experience)
* Evidence of continuing professional development
Experience
* Experience supporting older adults and/or adults with mental health needs in community or care settings
* Experience of care coordination, signposting and delivering practical support
* Working with families/carers and within multidisciplinary teams
* Experience supporting group‑based sessions for older adults (desirable)
* Care homes, voluntary sector or primary care interface experience (desirable)
* Use of electronic patient records and experience/ outcome measures (desirable)
Knowledge
* Understanding of frailty basics and common mental health presentations in older adults; awareness of dementia and delirium red flags
* Safeguarding principles and when/how to elevate concerns
* Awareness of local VCSE/community resources and barriers to engagement for people with cognitive impairment (desirable)
Skills and Abilities
* Strong verbal, written and telephone communication; ability to build rapport and motivate
* Organisational skills to plan visits/calls and maintain accurate records
* Ability to work autonomously within protocols and as part of an MDT
* Confidence assisting with group and/or workshop facilitation and basic outcome data collection (desirable)
Values and Behaviours
* Culturally sensitive and strengths‑based approach
* Commitment to equality, diversity and inclusion; trauma‑informed practice
* Experience of co‑production with service users and carers (desirable)
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