Overview
Room Attendant, Hotel Du Vin – Frasers Hospitality
Location: Birmingham
Rate of Pay: £12.50 / 0 hours per week
Contract Type: Permanent
Working as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis to the highest of standards. You will have an eye for detail and naturally high standards to meet our guests expectations of a perfect night’s stay.
Hotel du Vin provides a range of luxury and boutique hotels in 18 landmark locations around the United Kingdom. Synonymous with style and hospitality, Hotel du Vin offers exquisite accommodation with a relaxing atmosphere throughout our chain of hotels along with sumptuous food and wine in our trademark Hotel du Vin Bistros.
We actively encourage internal development and progression and Hotel Du Vin is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.
Interviews and applications are ongoing in Birmingham and surrounding areas. Please note this role is subject to standard recruitment processes.
Responsibilities
* Clean and tidy guest bedrooms to the highest standards on a daily basis.
* Interact with guests in a courteous and professional manner; clear and promptly respond to guest requests.
* Work independently as well as as part of the housekeeping team; maintain a high level of attention to detail.
* Follow safety, hygiene, and chemical handling procedures; receive full training on chemicals and equipment.
* Support flexibility in shift patterns (typical hours around 9am – 3pm, 5 days out of 7). Discuss early start times or flexible contracts at interview as needed.
Qualifications
* Conversational English is essential for guest interaction.
* Positive attitude and a desire to make a difference within the hotel.
* Good physical fitness; role involves hard work and stamina.
* Experience in a similar role is not required.
Benefits & Perks
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per night.
* Discounted Friends and Family Rate with 50% off best available rate.
* 35% off dining in Brasseries and Bistros.
* Fully funded Apprenticeship programmes and career development opportunities.
* High Street discounts on various shops, experiences, holidays, etc.
* Cycle to work scheme – save up to 40% on bikes.
* Healthcare Cash Plans – dental, optical, medical and more (from £5 per month).
* Referral schemes that pay up to £1,500.
* Wellness campaigns and employee assistance programs (24/7 confidential support).
* Complimentary stays on anniversary with Dinner, Bed & Breakfast.
Equal Opportunity
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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