Salesforce Technical Consultant
Location: Hybrid (Office attendance once per quarter)
Salary: £45,000 + Benefits (including enhanced pension)
Industry: Media
About Us
We are a dynamic and forward-thinking media business, committed to delivering exceptional digital experiences for our audiences and partners. As part of our continued growth and digital transformation journey, we’re seeking a talented Salesforce Technical Consultant to play a key role in managing, optimising, and innovating our Salesforce ecosystem.
The Role
As a Salesforce Technical Consultant, you will be responsible for the development, administration, and support of our Salesforce platform, ensuring it continues to evolve in line with business needs. You will collaborate closely with internal stakeholders to design and implement scalable solutions, integrate third-party tools, and champion Salesforce best practices across the organisation.
Key Responsibilities
* Develop, configure, and maintain Salesforce systems, ensuring alignment with business objectives.
* Provide technical expertise in Salesforce products including Sales Cloud, Service Cloud, CPQ, and Pardot.
* Work closely with stakeholders to gather requirements, design solutions, and deliver high-quality enhancements.
* Support and maintain integrations with third-party tools such as OwnBackup, DocuSign, and Conga.
* Apply DevOps and CI/CD best practices to streamline development and deployment processes.
* Troubleshoot and resolve system issues, ensuring optimal performance and reliability.
* Keep up to date with Salesforce releases and new technologies, identifying opportunities for continuous improvement.
* Collaborate with cross-functional teams to ensure data integrity, security, and scalability of the Salesforce environment.
Experience & Skills Required
* Extensive knowledge and experience in Salesforce development, administration, and support (Essential).
* In-depth understanding of Salesforce products and their functionalities, including Sales Cloud, CPQ, Service Cloud, and Pardot (Essential).
* Familiarity with DevOps and CI/CD best practices (Desirable).
* Experience with third-party tools such as OwnBackup, DocuSign, Conga, or similar (Desirable).
* Strong analytical and problem-solving skills, with the ability to learn new systems and technologies quickly (Essential).
* Excellent communication and stakeholder engagement skills.
What They Offer
* Competitive salary of £45,000 per annum.
* Enhanced pension and a comprehensive benefits package.
* Flexible hybrid working, with office attendance only once per quarter.
* Opportunity to work with an innovative media organisation at the forefront of digital transformation.