6 month contract role with a Local Authority Job Summary: • The Brokerage Assistant supports the Commissioning Team in sourcing, arranging and monitoring care packages, residential placements and supported living services. • The role involves maintaining accurate databases, liaising with stakeholders across social care and health, and ensuring cost-effective, compliant service delivery. • The post-holder plays a key role in coordinating information between providers, social workers and internal teams while ensuring high standards of record keeping and customer service. Key Duties/Accountabilities (Sample): • Maintain and update care placement records, databases and systems (e.g. Mosaic, CM2000). • Liaise with social workers, care coordinators, providers, finance teams and contract officers to ensure accurate and timely information sharing. • Support Brokerage Officers in sourcing care packages, residential and nursing placements, and supported living services. • Monitor care home vacancies and maintain an up-to-date vacancy database. • Ensure compliance from independent care providers and report issues to Contract Officers. • Handle incoming queries via phone, email and duty system, including complex or sensitive cases. • Ensure accurate financial recording for budget forecasting and charging purposes. • Support service users and carers to engage in service delivery and decision-making. • Assist in developing and implementing policies and procedures. • Ensure all work aligns with council policies, standing orders and value-for-money principles. Skills/Experience: • Experience working in health or social care settings. • Knowledge of residential, nursing or supported living placement processes. • Strong stakeholder management and communication skills. • Experience using IT systems for data recording, reporting and case management. • Ability to manage workload independently, prioritise tasks and meet deadlines. • Strong organisational and administrative skills. • Understanding of data protection, confidentiality and relevant legislation. • Ability to handle sensitive situations professionally and confidently. • Teamworking skills with the ability to build effective working relationships. • Basic financial awareness, including monitoring costs and expenditure. Additional Information: • Bi-Weekly Payments. • Location: Hackney Service Centre. • Directorate: Children, Adults & Community Health. • Pay Rate: £27.73 per hour (UMB). • Compliance: Enhanced checks required.