Overview
Join to apply for the Customer Service Administrator role at Commercial
Location: Raunds. This is a long term ongoing temporary, full-time position.
Hours and pay: Full-time hours; £12.37 per hour (will increase after 12 weeks to £13.61) plus overtime available.
Are you an organised individual able to prioritise a heavy workload? Are you technically minded and able to solve problems? Are you an efficient administrator who pays great attention to detail? If this sounds like you and you're available immediately we’d like to hear from you!
Key responsibilities & duties
* Dealing with enquiries from internal customers over the telephone and via email.
* Logging issues and problem solving.
* Following procedures and processes to resolve customer issues.
* Administrative tasks, including updating systems and sending emails.
* Raising credits.
Skills and Experience
* A confident communicator with an excellent telephone manner.
* Efficient administration skills and good attention to detail.
* Ability to use own initiative with a can-do attitude.
* Ability to remain calm under pressure.
* IT literate including Outlook, Excel, Word.
* Flexibility, as overtime and weekends are occasionally required.
Additional Details
* Rotational shifts: 8am-4pm / 10am-6pm / 8.30am-5pm
* Up to 10 Saturday mornings per annum, 8am - 12pm
* For the first few months and during initial training you’ll start with 8.30 - 5.
* Overtime paid at time and a half.
What to expect and disclosures
Impact Recruitment is an employment agency working on behalf of our client. All responses will be managed in accordance with GDPR.
Notes: Seniority level – Entry level; Employment type – Temporary; Job function – Other; Industry – Administrative and Support Services.
Locations and related postings
Relevant postings and location notes may appear below. (This section is provided for context and may include positions in the same area.)
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