Property Administrator
Temp to Perm
£12.40 per hour
Monday to Friday
37.5 hours per week
Stafford
About the Role
On behalf of our client, a well-established property management company, we are currently recruiting for a proactive and organised Property Administrator. This is a temporary role for an initial 3-month period to cover a staff member on leave, with a strong potential to transition into a permanent position for the right candidate.
The successful applicant will play a vital role in supporting the day-to-day operations of the property management team. You will be the first point of contact for residents reporting maintenance issues, so a confident telephone manner and excellent attention to detail are essential.
Key Responsibilities
* Handling incoming telephone enquiries from residents across 65 residential blocks
* Verifying callers using appropriate data protection protocols
* Logging and triaging maintenance issues to the appropriate block manager
* Issuing basic maintenance work orders (e.g., rubbish removal, minor tasks)
* Creating documents using Microsoft Word and Excel, including Mail Merge
* Organising and maintaining electronic files and records using Windows File Explorer
* Supporting the team with general administrative duties and ad-hoc tasks
The Ideal Candidate Will Have:
* Proficiency in Microsoft Excel (including Mail Merge) and general document formatting
* Confidence working with Windows File Explorer and digital filing systems
* A polite and professional telephone manner
* A logical, common-sense approach to handling queries and following procedures
* Previous experience in an administrative support role, ideally within property or facilities management
* A proactive attitude and the ability to manage tasks independently
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