Position: Digital Freight Account Manager.
Company: WS Digital Freight
Location: Appleton
Contract Type: Full-time, Permanent
Hours: Monday - Friday, 08:30-17:00
Salary: £25,000 per annum
About the Role
WS Digital is seeking a motivated Digital Freight Account Manager to join our team in Appleton. This is an exciting opportunity to be part of a forward-thinking Digital logistics provider using the digital freight platform to manage and coordinate domestic transport movements.
Key Responsibilities
* Plan, coordinate and oversee the end-to-end freight forwarding process using Digital platform.
* Liaise with customers, suppliers, and hauliers to ensure timely and efficient movement of goods
* Input and maintain accurate shipment data and documentation on the digital platform
* Provide excellent customer service by responding promptly to queries and proactively updating clients on shipment progress
* Monitor shipments and handle any issues or delays effectively
* Prepare and check freight documentation, ensuring compliance with relevant regulations
* Work collaboratively with the wider logistics team to optimise processes and service delivery
Required Skills & Experience
* Previous experience in freight forwarding, logistics, or transport coordination (preferred but not essential)
* Strong computer literacy and confidence using digital tools and platforms
* Excellent organisational and multitasking skills
* Clear and professional communication skills, both written and verbal
* High attention to detail and accuracy in data entry and documentation
* Ability to work effectively as part of a team in a busy office environment
What We Offer
* Competitive base salary of £25,000 per annum
* Office-based role with structured working hours (Mon-Fri 37.5hr)
* Friendly and supportive working environment at our Appleton office.
* 33 days holiday (pro rata)