Job Description
* Based: Antrim (plus travel to various sites across Antrim, Newtownabbey, Whiteabbey areas)
* Hours: Full time - 37.5 pw (Mon-Fri, 9am-5pm)
* Contract: Temp - ongoing rolling contract with potential to secure permanent.
Overview
My client is currently modernising their IT Infrastructure across their sites in Northern Ireland and has a requirement for an IT Support Technician to join their IT Infrastructure team as soon as possible. You'll be providing general onsite IT and Network Support to professionals within the organisation, assisting with IT support queries such as device issues/setup, networks, printers, log-ins, as well as hardware/software support and deployments. This is fully on-site and will require travel to various sites around the Antrim, Newtownabbey, Whiteabbey areas (travel included in hours of work).
What's in it for you?
* £25,000 per annum
* Holidays
* Pension
The client
A large public sector organisation with teams based across Northern Ireland. There are many exciting IT projects with opportunities to gain exposure to new IT systems, cutting-edge technology, and meaningful work.
About you
* Over 1 year of professional experience in IT Support providing software/hardware support for devices including PCs, Laptops, Printers, Scanners, Mobiles, etc.
* Driving licence with access to own car and experience providing onsite face-to-face support.
* An IT Degree or over 2 years of professional experience in IT Support.
* A positive attitude and team player.
* Adaptable, versatile, problem solver.
What you'll do as an IT Support Technician
* Support organisation's infrastructure, providing onsite software/hardware support across desktops, laptops, mobiles, scanners, printers, etc.
* Support rollout of new hardware and systems.
* Resolve escalated tickets.
* Maintain high level of professional customer service.
* Support onsite service requests (resolve issues, set up devices such as laptops, printers, networks, etc.).
* Collaborate positively within a wider team of IT professionals.
* Work at a fast pace to deliver excellent IT service.
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