Eden Brown are seeking a highly efficient and experienced Permanent Complaints Specialist to work for a well known Housing Association in Lancashire The role as Complaints Adviser is working 37 hours a week and fully in the office with no hybrid option As the Complaints Adviser the role will involve: - Dealing with Customer complaints over the phone - Liaising with internal management agreeing to outcomes - Managing all aspects of administration supporting the Complaints Officers Sector experience would be a preference however not essential A resilient individual who has extensive Customer Service/ Complaints experience is required Apply now to be considered Eden Brown is committed to equality in the workplace and is an equal opportunity employer...