Our client is a local manufactuer of security products, due to continued growth, they are looking for a Sales Support Coordinator / Estimator to join the team. This is not a sales role - you’ll act as the key link between customers, the sales team, engineering/design and projects, ensuring enquiries, quotations and information are progressed smoothly and efficiently. The ideal candidate will have experience in a customer- or project-focused administration/coordination role, ideally within a manufacturing or engineering environment. Key Responsibilities * You’ll support two sales colleagues by coordinating day-to-day activity, keeping records accurate, and making sure actions are followed through. * Manage incoming enquiries and provide professional customer support by phone/email * Liaise with engineering/design to gather technical information and clarify requirements * Prepare and issue quotations, costings and supporting documentation * Monitor quotations and follow-ups, updating status, notes and next actions on the CRM system (or similar) * Maintain accurate customer and project records, ensuring documentation is organised and up to date * Chase information internally/externally to keep work moving and deadlines on track * Support handover information to project teams when needed * General sales administration and document management Requirements * Experience in an office-bas...