Opportunity: Key Account Manager
What You’ll Do On The Job
* Drive sales overall growth of your accounts, securing sustainable and long-term pipeline and revenue opportunities while keeping an accurate forecast and maintaining C-suite customer relationships
* Develop a strategic understanding of the customer's industry/business/markets/clusters
* Develop and execute a comprehensive customer strategy
* Work with our advocacy team and other relevant functions to define strategic Account Plans and remove roadblocks for smooth sales operations
* Seek strategic expansion of customer network and strategic alliances to unlock new budget holders
* Ensure proactive alignment of Document360’s value proposition to customers' needs and trends
* Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
* Utilise commercial and customer KPI’s to drive revenue and increase pipeline
* Develop a positive working environment where success and achievements are recognised and celebrated
You'll Meet Our Requirements
* Proven work experience as an Account Manager or Account Director selling to Enterprise clients.
* Currently working in a UK based role working both EMEA and US markets
* Essential experience in SaaS, tech, or recurring revenue businesses.
* Experience in developing business within existing client accounts.
* Experience working in a scale-up or growth SaaS business.
* Experience with SaaS products.
* Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organisation, including executive and C-level.
* Solid experience with CRM software (we utilise Pipedrive within our sales stack).
* Experience delivering client-focused solutions to meet customer needs.
* Proven ability to manage multiple account management projects simultaneously, while maintaining strong attention to detail.
* Excellent listening, negotiation, and presentation skills.
* Strong verbal and written communication abilities.
* Strong problem-solving skills and the ability to think analytically in a fast-paced environment.
* Experience with sales methodologies such as MEDDIC or SPIN is desirable.
* Based within a commutable distance to London. (Travel to the London Bridge office approximately 2 days per week is required).
Benefits
* Life Insurance
* 33 days Including bank holidays
* Employee benefits programme
* Our top performers consistently double their base through commission.
Compensation: £60,000–£70,000 base + commission (Total OTE: £120,000–£140,000)
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