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Customer service advisor

Eastbourne
Permanent
Sammons
Customer service advisor
Posted: 7 August
Offer description

Are you a confident communicator with a passion for delivering exceptional service and driving client engagement? Our client is looking for a proactive and organised Customer Service Advisor to join their dynamic team. In this role, you’ll play a key part in supporting business development efforts, managing client pipelines, and ensuring a seamless customer experience, all while gaining valuable experience in a fast-paced, forward-thinking environment. What’s on Offer? Job type: Full time, permanent Location: Eastbourne, East Sussex Salary: £25kp/aKey Responsibilities: Proactively identify and engage prospective clients through strategic, multi-channel outreach, leveraging phone calls and personalised emails to drive interest and build relationships Manage and maintain an accurate, up-to-date client pipeline, ensuring all lead activity is tracked and optimised for effective follow-up and conversion Create and deliver professional, detail-oriented sales quotes and process orders with accuracy and efficiency to meet client expectations and support revenue growth Conduct in-depth market research to identify emerging trends, evaluate competitor activity, and pinpoint high-potential opportunities for business expansion Build and nurture relationships with key decision-makers across targeted segments to open doors and drive new business opportunities Contribute to the creation of impactful presentations ...

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