Vickers Neal Recruitment are delighted to be working with Charles Strachan Solicitors based at their offices in Redditch. We currently have an opportunity for an Administrative Assistant to support Directors and Fee Earners across the Practice. The role itself will require the individual: * To assist Fee Earners by providing administrative support within the Family /Criminal Team to include but no limited to use of the Case Management System to create upload and review documents, and to be able to time record work completed. * To set up and maintain case files through the use of the Case Management System in accordance with practice procedures. Ensuring that accurate, comprehensive and updated information is maintained in the case management system in accordance with the requirements and procedures under the Specialist Quality Mark * To provide a courteous and professional service when attending upon clients and third parties both on the telephone or in person, and where necessary accurately record any messages and passing these onto the appropriate person without delay. * To ensure that the conduct of any client matter is carried out in accordance with the policies and procedures of the Practice and with regard to professional conduct and compliance with SQM rules and obligations * To ensure confidentiality and security of documentation and information for both the client and the Practice, is maintained in accordance ...