***Internal applicants only***
Department: Essex Sport
The Colchester Campus Sports Centre offers excellent indoor and outdoor facilities including the £1.4 million refurbed gym and fitness rooms. There are a wide range of opportunities to participate in sport, exercise and health at great value for students, staff and the local community.
Facilities include the Essex Sport Arena, a 1,600-seat spectator venue, opened in 2018 and host to events such as professional Basketball and Volleyball matches, as well as a huge variety of community activities and events. The Essex Sport Gym has around 6,000 student, staff and public members and boasts industry leading equipment and online customer engagement platforms. Outdoors one of the largest tennis domes of its type in the country, and synthetic and natural turf pitches accommodate a wide range of sports. Our staff are committed to, and passionate about improving people’s lives through sport and physical activity.
Duties of the role:
The Team leader will assist the on-shift Duty Managers in ensuring that sports facilities and activities are operated and delivered in accordance with the required high standards of customer service. The role will maintain a high degree of visibility throughout the facility proactively managing facilities and activities and resolving customer queries. Assisting with the delivery of sporting and fitness events and providing professional front-line customer service.
Skills and qualifications required
We are seeking a proactive and customer-focused individual with proven experience working within a sports or fitness environment. Standout candidates will demonstrate strong communication and interpersonal skills, a genuine commitment to delivering excellent customer service, and the ability to work both independently and as part of a high-performing team.