Service Advisor - Busy Prestige Dealership, Brentford Location: Brentford Basic Salary: £32,000 OTE: Up to £55,000 (uncapped, realistic) Contract: Full-time, permanent About the Role Our client, a thriving prestige dealership in Brentford, is looking for an experienced Service Advisor to join their high-performing Aftersales team. This site is extremely busy, offering fantastic earning potential and a genuine opportunity for career growth. The successful candidate will be the key link between customers and the workshop, ensuring every service experience is seamless, professional, and aligned with the prestige brand's standards. Key Responsibilities Act as the main point of contact for customers booking servicing, maintenance, and repairs. Deliver a first-class customer experience from initial enquiry through to vehicle handover. Upsell additional products, services, and maintenance plans where appropriate. Liaise closely with workshop technicians to ensure accurate job progress updates. Produce and explain accurate estimates, invoices, and repair orders. Handle customer queries efficiently, maintaining professionalism at all times. Proactively manage follow-ups to build strong customer relationships and repeat business. Skills & Experience Required Previous experience as a Service Advisor within a main dealer environment (prestige brand experience advantageous). Strong communication ...