Job Description
Our clientOur client is a major international engineering organisation with operations in Tyne and Wear, specialising in delivering bespoke solutions for customers around the globe. The site assembles design-focused projects that carry stringent technical, safety and delivery expectations.Quality is central to their success. With this additional hire, the business is investing in its Quality organisation to deepen its capability in complex problem solving, cost-of-quality control and continuous improvement. This role sits at the heart of that ambition.The opportunityAs Senior Quality Engineer, you will act as the senior expert for complex product and process investigations within the Tyne and Wear site.Working alongside a team of established Quality Engineers and reporting to the Quality Engineering Manager, you will:
* Lead the most complex and business-critical root cause investigations, often spanning multiple departments and functions.
* Facilitate structured RCA, bringing together Engineering, Manufacturing, Supply Chain and other stakeholders to get to the real root causes and prevent recurrence.
* Own cost-of-quality reporting for the Quality function, identifying key trends and opportunities and driving targeted improvement initiatives.
* Develop, maintain and improve quality systems, procedures and documentation to ensure internal and external requirements are met.
* Support the creation and execution of project quality plans, witness points and quality records in line with contractual and regulatory obligations.
* Drive lessons learned and feedback-of-experience activities across the site, ensuring issues are captured, shared and embedded into future projects.
* Present investigation findings, recommendations and progress updates confidently to senior leadership, including Directors.
This is a highly visible role, ideal for someone who wants to be at the centre of problem solving and continuous improvement in a complex engineering environment.About youYou will be a seasoned Quality professional who is as comfortable on the shop floor as in front of senior leaders. You will bring:
* Strong experience in Quality Engineering within a complex manufacturing or engineered-product environment (e.g. oil & gas, aerospace, defence, industrial equipment).
* Proven track record leading complex root cause investigations and driving through corrective and preventive actions.
* Solid understanding of engineering principles, failure modes and manufacturing processes (you don’t need to be the deepest technical expert, but you know how to ask the right questions).
* Strong analytical skills with experience managing and reporting quality metrics, including cost of poor quality.
* Experience of developing or improving quality systems, processes and procedures.
* Confident communication and influencing skills; able to engage and challenge stakeholders at all levels, up to Director.
* A continuous improvement mindset – ideally supported by Lean/Six Sigma training (Green/Black Belt).
* A collaborative, calm style that builds trust and encourages openness rather than blame.
If you are an experienced Quality Engineer or Manager who loves complex problem solving and wants to lead investigations that really matter, we’d be keen to speak with you.Please apply with your CV and we will contact you to talk through the opportunity and next steps.