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Insurance account handler

Nantwich
Permanent
Birkdale Insurance Group
Insurance account handler
£30,000 a year
Posted: 30 May
Offer description

Job Summary- Fleet Insurance Due to our continued growth, we are seeking a dedicated and proactive Account Handler to join our dynamic Fleet Insurance team and grow our already successful business. The ideal candidate will play a pivotal role in ensuring the smooth operation of our services, utilising strong communication and customer service skills. This position requires the ability to process quotations, new business, mid-term adjustments, and increase renewal retention to grow a book of business. This role would suit a career driven individual, preferably someone who has experience within a similar role who is full of energy, warm, friendly, and professional in their manor whilst having the drive to exceed targets. Responsibilities Communicate effectively with clients to understand their needs and provide excellent customer service/ support. Assist in sales administration tasks, ensuring cover commences at the correct time, all relevant paperwork is completed premium is collected and maintaining accurate records and managing client databases. Take instructions from new clients, including negotiating and agreeing terms and cover. Liaise with insurers to provide the best possible coverage for our clients. Collaborate with team members to enhance overall service delivery and operational efficiency. Qualifications Proven experience in customer service or sales role preferably within the Insurance Industry. Strong communication skills, both verbal and written, with the ability to engage effectively with diverse audiences. Experience in telemarketing or insurance sales Excellent organisational skills with the ability to manage multiple tasks simultaneously. A proactive approach to problem-solving and a willingness to learn new skills as required. Proficient in using Open GI (preferable not essential). Possess good IT skills to use Microsoft programmes. Good technical knowledge of Insurance. If you are passionate about delivering exceptional service and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Fleet Insurance Account Handler. In return we will offer: A competitive Salary Pension contributions Bonus Scheme Social events Regular employment engagement events ADZN1_UKTJ

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