Role
Trade Counter Assistant / Driver
Hours
22 hours per week – Permanent role
Salary
£27,936 basic salary per year pro rata
Bonus / OTE
Realistic total earning potential of up to £31,536 per year pro rata
Benefits
Healthcare Cash Plan, 3x salary life assurance, high street discounts, staff discount
Base
Site based
Overview
Eurocell is a stock market listed PLC and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.
Work / Life Balance
* Christmas shutdown period
* Occasional Saturdays on a rota basis
* No branch open on Sundays
* Branches close at 4:30 pm during the week to support your work/life balance
* Free healthcare plan for all employees
* Exceptional monthly branch bonus, industry leading induction and training programmes
* Excellent opportunities to grow and progress your career
What Our Trade Counter Assistants Do
* Hands‑on, lead by example and work closely with the Branch Manager and Branch Supervisor in day to day branch operations
* Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
* Provide exceptional customer service and support to new and existing customers
* Picking, loading and delivering products to customers via Eurocell’s 3.5 tonne flatbed trucks and LWB vans
* Responsible for route planning, safe driving and keeping the company vehicle clean
* Supporting the Branch Manager with actions and activities on time, in full
* Compliance with Health and Safety, company policies and procedures
* Ensure excellence in customer service, operational standards and branch sales targets are achieved
* Support the delivery of sales targets whilst developing and maintaining positive customer relationships
* Assist with the delivery of branch operations
* Provide support and assistance to branch colleagues as required
* Maintain branch standards – including warehouse and stock management, front of house cleanliness and point of sale
What We Need From Our Trade Counter Assistants
* Passion and energy to deliver exceptional customer service and achieve business targets
* A hands‑on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
* A commercial approach to drive sales and maximise margins while ensuring customers always walk away happy
* Good organisational skills, ability to prioritise and use own initiative
* Confident IT user, experience of MS Office and industry standard software e.g. SAP
* Full and valid driving licence essential, FLT licence could be a distinct advantage
* Previous branch stock take experience could be a distinct advantage
* Comfortable to work in a small team and on occasion alone
* Experience in a similar role ideally in a trade / builders merchant / retail, glazing or uPVC environment could be a distinct advantage
What We Offer Our Trade Counter Assistants
* Competitive basic salary
* Excellent monthly bonus scheme
* 25 days holiday plus statutory holidays – normally 33 days in total each year
* Free healthcare plan for all employees
* Enhanced maternity and paternity benefit
* Free Life Assurance Plan of 3x annual salary
* Christmas shutdown
* Option to join the Eurocell Share Save Scheme at discounted rates and share in our company success
* Company pension plan
* Employee discount on Eurocell products
* Discounts across many well‑known online and high street retailers
* Blend of training, including e‑learning and on‑the‑job training to help your career development
* Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice whenever you need it
* Colleague Referral Programme – we pay you for successfully referring people to join our team
* Excellent opportunities to grow with us and progress your career
#J-18808-Ljbffr