Position Overview
We are seeking a Senior Sales Manager to lead and develop a high‑performing sales team. The role focuses on steering high‑growth sales departments in B2B and B2B2C environments, mentoring managers, and driving customer‑centric growth for our Salary Sacrifice product.
Responsibilities
* Lead and develop a team of Sales Managers, coaching them to exceed collective targets and KPIs.
* Mentor managers to improve leadership, sales, and coaching abilities through regular 1:1 sessions, PDPs, and L&D activities.
* Build and sustain a high‑performance culture aligned with OEV values and act as a role model for the department.
* Identify and nurture future leaders, creating a sustainable talent pipeline for internal promotion and succession planning.
* Oversee the entire team’s pipeline, identify bottlenecks and opportunities, and collaborate with cross‑functional stakeholders to drive results.
* Use data analysis to inform decisions, create performance stories, and build actionable plans for the leadership team.
* Champion and embed the sales methodology across the organization to improve conversion and quality.
* Recruit, onboard, and retain high‑performing Sales Managers and EV Experts, ensuring consistent hiring quality.
* Refine the onboarding journey to accelerate new‑hire success and readiness.
* Oversee and analyse CSAT and Trustpilot scores, using insights to drive tangible improvements at every customer touchpoint.
* Maintain regulatory oversight of QA and compliance, ensuring adherence to FCA guidelines and quality standards.
* Identify root causes of systemic complaints and implement proactive process changes to transform negative experiences.
* Collaborate with Marketing, CS, and other leaders to enhance the customer journey and influence lead quality and volume.
* Proactively suggest improvements, lead key projects, and make decisions when the Head of Sales is unavailable.
* Communicate complex changes clearly, managing the mindset of the management tier to maintain morale and reduce resistance.
Requirements / Qualifications
* Extensive sales management experience managing “managers of managers” in a high‑volume, phone‑based setting.
* Strategic mindset: ability to balance day‑to‑day execution with long‑term planning, understanding how departmental performance impacts broader OEV goals.
* Data fluency: strong analytical skills with the ability to interpret complex data sets and drive performance improvements.
* Exceptional communication skills, capable of leading, influencing, and mentoring across multiple management tiers.
* Passion for decarbonisation and electric vehicles, with a customer‑love mindset.
* Adaptability: a self‑starter attitude that thrives in a fast‑paced, ever‑changing growth environment.
* Commitment to sustainability is non‑negotiable.
Benefits
* Uncapped commission structure.
* Generous car allowance.
* Office located in the heart of Weybridge – on‑site 2–3 days a week.
* Competitive salary negotiated to match experience.
* Access to Octopus Employee Benefits and a collaborative, growth‑oriented culture.
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