Overview
We are looking for a motivated and customer-focused professional to join our team as a Heat Pump Sales & Project Coordinator. The role is a mix of sales, technical surveying, and project coordination. You will work with homeowners to understand their needs, carry out heat loss surveys, recommend the right air source heat pump solution, and guide the project smoothly through to installation.
This is a hybrid role, with time spent both in the office and on-site with customers. Experience in renewables or heat pump installations is a bonus, but not essential—we provide training.
Responsibilities
* Respond to homeowner enquiries and guide them through the sales process
* Conduct on-site surveys, including heat loss calculations and hot water cylinder sizing
* Advise customers on the best renewable heating solution for their property
* Prepare quotes and proposals to convert leads into successful projects
* Liaise with the installation team to ensure smooth project handover
* Coordinate timelines, surveys, and customer communications to keep projects on track
* Maintain accurate project notes and updates in company systems
Skills & Experience
* Strong communication skills with the ability to build homeowner trust
* Organised and detail-focused, able to manage multiple projects at once
* Technical aptitude - experience with heat pumps or renewables is preferred but training will be given
* Sales experience is desirable, particularly in a customer-facing technical role
* Ability to work independently during site visits and collaboratively with the wider team
* UK driving licence required
Benefits
* Competitive salary with performance-based incentives
* Training and development in renewable energy technologies
* Opportunity to grow within a fast-moving and expanding industry
* Hybrid working with a mix of office and site-based work
Job Type: Full-time
Pay: £25,000.00-£30,000.00 per year
Benefits:
* Free or subsidised travel
* Free parking
* On-site gym
* On-site parking
Experience:
* Renewable energy: 1 year (preferred)
Licence/Certification:
* Driving Licence (required)
Work authorisation:
* United Kingdom (required)
Work Location: Hybrid remote in Whitstable CT5