What you’ll be doing:
* Working closely with a small team of managers to ensure the store runs smoothly every day.
* Taking responsibility for the daily operations of the store, often being the only manager present with full accountability.
* Collaborating with a team to complete all tasks, ensuring customers are served efficiently and safely.
* Managing people by overseeing performance, conducting disciplinary actions, and ensuring accurate scheduling and pay.
* Assisting other nearby stores when needed in close-knit networks of convenience stores.
What makes a great customer & trading manager:
* Experience in line management within a fast-paced, operational environment.
* Exceptional customer service skills and the ability to coach a team to do the same.
* Proven ability to meet KPIs and other performance targets.
* Experience managing disciplinary, performance, and employee relations issues.
* Confidence to lead operations independently in the absence of senior management.
Working for us has great rewards
Salary depends on experience, store size, complexity, and location. We offer a range of benefits, including:
* Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on Fridays and Saturdays, and 15% at Argos on pay days.
* An annual bonus scheme based on company and personal performance.
* Free food and hot drinks for colleagues in all stores.
* Generous holiday entitlement, maternity, and paternity leave.
* Pension scheme with 4-7.5% employer contributions.
* Sainsbury’s share scheme for employee investment at discounted rates.
* Wellbeing support including emotional, legal, and financial advice.
* Colleague networks for support and development.
* Cycle to Work scheme for purchasing bikes and accessories.
* Discounted offers on gym memberships, restaurants, holidays, and retail vouchers.
An inclusive place to work and shop:
We are committed to diversity and inclusion, providing resources, mentorship, training, and career progression opportunities. We celebrate diversity through various initiatives and events. For more information, please visit here.
Reasonable adjustments: If you need adjustments during the application or interview process, please let us know, and we will support you.
Leading in our stores:
Our management teams are the driving force behind our business, leading with boldness, passion, and opportunity. They empower teams to improve daily operations, safety, product availability, and customer experience, making work rewarding for colleagues and shopping exceptional for customers. This is how we bring our purpose to life, one action at a time.
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