This position is based on a full-time contract.
Gross salary: £12.64 per hour
We are looking for a friendly, passionate, and energetic Crew Member to join the team at the Moxy.
As a Crew Member, you’ll be on the front line, delivering first-class service.
You’ll provide attentive, customer-focused service, understand brand standards, and enjoy working as part of a successful team. We encourage you to bring your own personality to the role and be yourself while working with a great team.
What We Will Offer You
* Training and development opportunities
* Health Cash Plan
* Discounted room rates for you, friends, and family at Marriott hotels worldwide
* Discount on Food & Beverages at Marriott hotels worldwide
* Enhanced Maternity/Paternity/Adoption pay
* Pension scheme
* Twenty-eight holidays annually, increasing to a maximum of thirty-three holidays
Your Responsibilities
* Providing top-quality customer service
* Working as part of a great team
* Being the first point of contact for our guests
* Answering internal and external calls
* Having good knowledge of hotel facilities and services
* Dealing with guest requests
* Being available to work when the team and customers need you
* Flexibility to work night shifts
Useful Experience
* Experience in the service industry
* Knowledge of hotel systems such as Opera and/or Micros
* Knowledge of Food Safety & Licensing laws
* Personal experience of travel and the travel industry
* A personality assessment may be part of the recruitment process
Hotel Co 51 is a fast-growing European hotel operator managing Moxy Hotels, Courtyard by Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020, it currently operates over 35 properties across 8 countries and is expanding. To learn more, visit hotelco51.com.
Moxy Hotels offer a playful hotel experience for the young at heart, with over 100 properties across Europe, North America, and Asia Pacific. Moxy breaks the rules of conventional hotel stays with social spaces like the Lounge and Library, stylish design, and sociable service at attractive prices, encouraging guests to 'Play On #atthemoxy'. For more, visit moxyhotels.com and follow #atthemoxy on Instagram. Moxy participates in Marriott Bonvoy, offering members exclusive benefits and experiences.
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