Delivery Manager, Cyber, Data and Privacy
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Job Description
Delivery Manager, Cyber, Data and Privacy – 12-Month Fixed Term Contract
Birmingham, Edinburgh, Glasgow, Leeds or Manchester
Role Overview
Vario is a market leading alternative legal services provider within the law firm, Pinsent Masons. It is unique in the legal sector. Vario is a practice group within Pinsent Masons which incorporates; Flexible Services, Consulting and Technology, Legal Project Management and Managed Legal Services (MLS). This role sits within our MLS team.
As the Vario team grows, we are recruiting a Delivery Manager to support our MLS Delivery teams in ensuring that we are delivering a world class legal service to our practice groups and external clients. The role will support our engagement strategies with both sectors and groups and focus on the pastoral care and development of our legal delivery teams and their capabilities. The successful candidate will:
* Line manage a team of paralegals focused on delivery of work to both Pinsent Masons, lawyers and external clients. This will include day to day supervision, training and development and management of direct reports
* Supervise the delivery of legal services to end users
* Service delivery management support on engagements as required. This includes resource planning, QA, output/efficiency reviews and progress reporting
* Continually develop delivery models to ensure best in class service
* Develop effective working relationships across relevant practice groups and sectors
* Work with Resource Management to effectively manage the allocation of work and monitor/manage capacity and workload levels
* Engage with sectors and groups across the firm to identify and develop new service offerings within the cyber, privacy and data space
Our standard working hours are 9.30am-5.30pm, with flexible working considered. This is a 12-month fixed term contract.
Candidate Overview
We are looking for candidates who ideally hold the following skills and experience:
* Significant experience and knowledge of legal requirements relating to Data Protection, Privacy & Cyber Security
* Experience processing DSARs, managing cyber breaches, and drafting privacy policies
* Skilled in negotiating and drafting data protection agreements and conducting DTIAs. Ability to maintain accurate ROPAs and compliance documentation
* Experience in alternative legal services
* Demonstrable experience of managing a high performing team of legal professionals
* Experience of managing the delivery of legal services in a high volume, multi-location environment
* Experience influencing stakeholders in a large commercial law firm to promote the benefits of alternative service delivery
* Significant experience working with performance metrics to ensure best in class delivery
What can we offer you?
* Tailored career development and support within our award-winning team
* Agile working (the opportunity to work from home, subject to diary commitments)
* Carers’ leave (up to five paid days towards caring responsibilities)
* 25 days’ annual leave, with options to purchase or roll over 5 days
* Contributory pension of up to 5%
* Private healthcare
* Death in service cover (4 x base salary)
* Eligibility to apply for interest-free season ticket, gym membership, and rental deposit loans
* Cycle to work scheme
What happens next?
After your application review, our Recruitment team will share the outcome via email. We typically conduct two interview stages, which are usually virtual but flexible depending on the role or candidate. Our commitment is to inclusivity and accessibility, and our recruiter Victoria Greaves is available for informal discussions or to provide accessible formats. Contact her at careers@pinsentmasons.com.
Our strength lies in our differences.
We are committed to diversity and inclusion, being a Disability Confident employer, Stonewall top employer, and partner of Neurodiversity in Law. We encourage candidates to fully demonstrate their talents and are happy to make reasonable adjustments during the recruitment process.
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