Now Hiring Customer Service Representative | $19 - $21/hr. | Comprehensive Benefits |
Are you passionate about helping people and looking for a full-time opportunity with a great team? We’re seeking a Customer Service Representative to join a fast-paced distributor of lubricants, fuels, automotive products, and industrial supplies — supporting businesses across industries like transportation, construction, and manufacturing.
In this role, you'll be the first point of contact for customers — providing exceptional service, processing orders, and ensuring a smooth and accurate experience across phone, email, live chat, and in-person interactions.
SCHEDULE: MON. - FRI. 8AM - 5PM
What You’ll Do:
* Greet customers warmly and assist with orders, inquiries, and product support in person and via phone, email, and live chat.
* Process lubricant, fuel, and industrial supply orders and manage the full order lifecycle through CRM and ERP systems.
* Resolve customer concerns with professionalism, offering timely solutions for delivery, inventory, or billing issues.
* Support daily office operations including will-call pickups, shipping and receiving, and order dispatch preparation.
* Represent our brand and customer-first values across automotive, industrial, fuel, and heavy equipment markets.
What We’re Looking For:
* 2- 3 yr. experience in Customer Service, sales support, dispatch, order management, or inside sales — ideally within industrial distribution, automotive, logistics, or building materials sectors.
* Strong communication skills, both written and verbal; bilingual (English/Spanish) preferred.
* Basic proficiency with Microsoft Office (Outlook, Word, Excel); CRM or ERP experience a plus (Salesforce preferred).
* Positive attitude, strong attention to detail, and ability to thrive in a fast-paced, customer-focused environment.
* High school diploma or equivalent.
* Ability to lift up to 35 lbs and willingness for occasional local travel for training.
Why You’ll Love It Here:
* Friendly, supportive team environment
* Opportunities to grow your skills and career
* Stable, Monday-Friday schedule — no nights or weekends!
Join a company where great service is valued — and where your contributions make a real difference.
Apply today to be part of a team that truly cares about its customers and its employees!
#J-18808-Ljbffr