Overview
Do you want to play a leading role in delivering inspiring, high‑quality education experiences to young people across the UK? Young Citizens is a UK‑wide education charity on a mission to help children and young people thrive in their communities and society. For nearly forty years, we've equipped young people with the knowledge, skills, and confidence to understand how democracy and society work—and how they can take an active role within them. We're a small, dynamic team with a bold vision, and our national programmes (including our well‑loved Mock Trial Competitions and Citizenship Workshops) reach thousands of young people each year. As our Education Delivery Manager, you'll lead the planning and delivery of our national programmes, ensuring they run smoothly, professionally, and with real impact. You'll coordinate logistics, oversee delivery partners, and ensure schools and volunteers have a brilliant experience from start to finish. You'll work closely with the Education and Impact Manager to uphold quality standards and embed safeguarding and risk management across our programme cycles. You'll also manage our coordination team, setting clear priorities, supporting their development, and guiding them through busy delivery periods. As part of Young Citizens' management team, you'll help shape a culture of proactive leadership, clarity, and accountability. This role is perfect for someone who is organised, relationship‑driven, and energised by leading delivery in a fast‑paced environment. Role snapshot
Responsibilities
You'll thrive in this role if you enjoy taking ownership, solving problems on the go, and keeping things running smoothly, especially during busy delivery periods.
* Lead the end‑to‑end delivery of national education programmes across primary and secondary portfolios
* Manage timelines, logistics, resources, and delivery partners for peak delivery periods
* Line‑manage our small coordination team, providing regular 1:1s, coaching, and performance reviews
* Build strong relationships with schools, volunteers, venues, and partners
* Ensure safeguarding, risk management, and high‑quality standards are embedded throughout delivery
* Support operational planning, evaluation, and reporting to senior leadership and funders
* Represent Young Citizens at events and, where needed, support facilitation of workshops or Mock Trials
* Make a real difference by helping deliver inspiring citizenship experiences to young people nationwide
* Shape and strengthen the delivery of our flagship national programmes
* Join a supportive, purpose‑driven team that values collaboration, flexibility, and doing great work together
* Grow with us as we deliver our new three‑year strategy and embed smarter, stronger delivery processes
If you’re excited about making a tangible impact through high‑quality programme delivery, and want to contribute to a mission‑driven organisation, we’d love to hear from you.
Requirements
* Significant experience in programme or event delivery (ideally in education or youth settings)
* Experience managing and developing staff, including 1:1s, feedback, and reviews
* Strong project‑management skills and the ability to juggle multiple deadlines
* Experience improving operational processes or delivery systems
* Excellent organisational, prioritisation, and relationship‑building skills
Benefits
* Hybrid and flexible working options
* Enhanced employer pension contribution
* 28 days annual leave plus eight Bank Holidays
* Paid volunteering leave
* A day off for your birthday
* Employee assistance programme
* Enhanced sickness and maternity policies
* Season ticket loan
* The opportunity to make a real difference to children and young people across the UK
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