Description
Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
The magic behind the Lush HairLab
Committed to assembling a team of skilled specialists, we hold a deep appreciation for the artistry of hairdressing and believe in empowering our stylists to showcase their unique talents.
We want a diverse team that reflects the broad range of our products and caters to all hair types. By doing so, we aim to foster an inclusive environment where everyone feels embraced and their individual needs are met when they visit our salons. We are committed to assembling a team of skilled specialists. We hold a deep appreciation for the artistry of hairdressing and strongly believe in empowering our stylists to showcase their unique talents. Our objective is to create a diverse team that reflects the broad range of our products and caters to all hair types. By doing so, we aim to foster an inclusive environment where everyone feels embraced and their individual needs are met when they visit our salons.
At Lush HairLab, we take pride in providing an exceptional salon experience, tailoring our services to meet the unique needs of each client's hair and scalp. Our dedication to one-on-one attention allows us to achieve authentic results that align with our clients' personal style. By providing an enriching and educational journey for our clients, we empower them with knowledge about their hair and scalp health while leaving them feeling fabulous both inside and out.
Our primary objective is to offer an enriching and educational journey for our clients, empowering them with knowledge about their hair and scalp health while leaving them feeling fabulous both inside and out.
Key Information
Curly/Afro Hair Stylist
Hours available: Option of 24, 32 or 40 hours per week
Skills and Experience
* Minimum SVQ/NVQ Level 2 in Hairdressing or equivalent experience in the Industry
* Minimum 2 years of experience with running a column, or able to demonstrate why you should be considered.
* To have an established local client base is beneficial, but not essential.
* Able to present up-to-date skills and techniques.
* To have a developed high-standard skill set in the Afro hairdressing sector, such as protective styling, blow-outs and silk pressing, hair cutting on various lengths, able to welcome people who have extensions or weaves and offer great haircuts, washes and styling.
* Have an understanding of how to care for and maintain Locs
* To be excited to enhance natural Afro hair textures with the use of our specialist products
* Exceptional customer service skills, including careful communication and consultations.
* Organised and punctual approach to salon life.
* Professional and client-focused.
* An open-minded approach to receiving further training in the Lush HairLab way.
* Skills and experience in educating in your specialist field to the team are desirable but not essential.
Responsibilities
* Learn and provide Lush HairLab services; you will be performing the full client journey, including consultation, product choices, hair washing, cutting and styling.
* Collaborating with your clients by carving out their true hair identity. Building rapport, being inquisitive, asking questions and sharing your knowledge with them.
* Educate the client on what they need to create the style and effect at home
* Communication is key to a successful salon and team. As part of this role, you would be expected to contribute to and maintain this supportive working environment.
* Maintain standards of both personal and workspace presentation, cleanliness and hygiene
* Assist retail sales and have 5* consultations with clients and customers on the shop floor area when not with clients
* Support shops & attend events (internal and external) to promote new hair care product or service launches
* Using specialist skills and knowledge to support the Lush PR team in promoting the Lush HairLab
* Showcase a can-do attitude and attention to detail
* The ability to share Lush’s buying stories, ethics and product knowledge throughout the customer journey
* Confident and decisive to ensure the client feels safe in expert hands
* Motivated and driven, with an open mind to our new approach to hairdressing.
Salary and Benefits
What you’ll get
You will receive complete training from our team of Product Experts and Hair Stylists with the correct tools and guidance on all things Lush and Lush HairLab. You will be an ambassador for the Lush HairLab as we pride ourselves on excellent customer service, displaying excellent product knowledge, consultation skills and education for the hair and scalp.
Let's Talk Salary & Perks:
At Lush HairLab, we do things differently. While many salons operate on a commission-only model, we're proud to offer you a guaranteed base salary of at least £26,208 per year for a five-day work week - so you've always got security and a fully-employed status.
On top of that, you'll receive 15% commission on all services you perform, paid monthly. To illustrate, with a typical schedule including busy Fridays and Saturdays where you might perform up to 7 haircuts per day, and a steady workflow during the week, you could earn an estimated additional £9,163 annually from haircut services alone. This brings your total estimated annual earnings to £35,371.
Additionally, we also bonus based on the overall performance of the salon space to all staff, including when the salon hits targets on product sales.
Other perks include:
* One-to-one time with your guests, - no conveyor belt vibes here
* Wear your own clothes, of any colour
* Holiday allowance
* 50% discount on Lush products and spa treatments
* Profit-based bonus
* Complimentary spa treatment*
* Pension scheme
* Paid day off for your birthday
* Cycle to work scheme
* Discounted rail and bus season tickets
* Employee assistance programme
* 6 months’ full pay for parental leave (primary caregiver)*
* Financial childcare support on return to work*
* Flexible working
*qualifying period & hours required
We see you, we celebrate you, and we want you! Please submit your CV and a covering letter, including:
* How your passion within hair makes you the ideal candidate for this role
* Any experiences (if any) you have had in the hair industry e.g. shows, shoots and events
* Anything else you feel would add value to your application, such as a link to images of your work via Instagram.
* We'd also love to hear all about your hidden talents, no matter how big or small!
Part of the interview process will be a practical skills trade test.
We are so excited to expand our team, and we can not wait to have you on board as part of this innovative creation.
We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here .
Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.
Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold ‘naked’ to the customer without any packaging.
We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!
Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.