Customer Team Member (18+) SPAR Holmewood
Working on the Food To Go.
Flexible
Between 7am-11pm
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Holmewood, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities:
Customer Service:
Greeting customers in a friendly and welcoming manner.Answering customer inquiries about products and services and assisting customers in finding the items they need.Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly serviceUpselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our HolmewoodSPAR store
Store Operations:Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.Adhering to all company policies and procedures and processes.
Key Skills/Knowledge:
Previous experience in a similar role and/or industry is preferredReliably follows instructions and procedures with excellent attention to detailSome understanding of legislative responsibilities of a retail environment and the skills to assist with adherenceAbility to contribute ideas for delivering exceptional customer service and driving the business forwardExperience of using a ‘Challenge 25’ policy desirableKeen and enthusiastic approach to working both in a team and independentlyPrevious cash handling experience is preferred but not essential
What's in it for you?
Excellent benefits package including: Holiday, Maternity and Paternity leave and pay in excess of statutory entitlementsDevelop your skills and capability in a highly supportive and multi-diverse cultureOutstanding Training & DevelopmentGain hands-on experience in a high volume, fast paced convenience storeGenerous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)Proactive promotion of internal candidatesPaid BreaksFree Tea & CoffeeEarly access to your pay through ‘EarlyPay’24/7 access to your payslips and Rotas via HR/Payroll portalWellbeing support – access to emotional support, counselling, legal and financial adviceCompany Pension SchemeNEST pension schemeCompany Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension SchemeExtra Holidays - Purchase SchemeCycle to work - Bicycle purchase schemeLong Service AwardsAbout us:
At A.F. Blakemore & Son Ltd, we’re proud of our heritage, but even more excited about our future. What started in Wolverhampton in 1917 as a small, family-run grocery store has grown into one of the UK’s largest privately owned businesses, employing over 5,000 people and generating a turnover of £1.2 billion. We combine the strength of a global brand, while maintaining the values of a family business. We’re constantly evolving, always looking for new and better ways to serve our customers and support our colleagues, making this an exciting place to build your career.
Today, we operate at the heart of communities across the UK, with 243 SPAR convenience stores and a thriving business spanning retail, food service, and wholesale distribution. Food and drink remain at the core of everything we do, driving our passion for quality, innovation, and exceptional customer experiences.
SPAR is the world’s largest international food retail chain, encompassing more than 13,800 stores in 48 countries. With more than 2,600 stores and a turnover in excess of £3 billion, SPAR is also the UK’s leading convenience store group. Being a ‘symbol’ group means that individual SPAR members retain their independence but enjoy the many benefits of being a part of a global brand.
