Customer service advisor

This role is being advertised as a Client Service Advisor however the successful applicant will be employed as a Client Care Coordinator.

Contract:Permanent
Hours:37.5 hours per week (with the occasional Saturday)

We are looking for a compassionate and professional Client Service Advisor to join our supportive team. This is a rewarding customer-facing role where you will support clients both in person and over the phone, providing reassurance, clear information, and a calm, empathetic approach during what can often be sensitive or challenging situations. We are seeking someone who is confident working with the general public and passionate about delivering exceptional care and support.

What were looking for in a Client Service Advisor:

* Previous customer-facing experience, ideally working directly with the general public
* Strong communication skills with the ability to remain calm, empathetic, and professional in difficult or emotional situations
* A caring, approachable nature and a genuine desire to support others

Full training and ongoing support will be provided in the Client Service Advisor role, along with great transport links, on-site parking, and only one Saturday shift every two months.

Interviews for successful candidates will take place on Friday, 29thMay.