Enterprise Services Principal Administrator (Collab) We have an exciting opportunity Enterprise Services Principal Administrator (Collaboration) to join our IT team here at Harrods. You will be responsible for the end-to-end physical, virtual and cloud platforms across Harrods supporting us as we navigate through the next part of our journey. About the Role The Enterprise Services Principal Administrator (Identity) will be responsible for the end-to-end physical, virtual and cloud platforms across Harrods supporting usas we navigate through the next part of our journey. This will cover both our current on premises data centres and driving our move to the cloud as part of our cloud strategy This role will be key in delivering our infrastructure transformation over the next 3/5 years and will be responsible for build, support, and delivery of the platform that will be at the core of Harrods IT going forward. About You Our ideal candidate will be a technical leader across IT Infrastructure (IaC covering Ansible, Terraform, GitLab, Kubernetes, Entra, AD, VCF and Azure Infrastructure), that can also demonstrate clear leadership in infrastructure transformation, with a very clear focus on delivery and optimisation. It is important that have detailed knowledge around the delivery of Infrastructure Automation and Orchestration. (Ansible, Terraform, GitLab). As well as strong technical knowledge including Ubuntu, Red Hat, VMWare VCF, Data Centre, Enterprise networking, WAN/LAN/WLAN, Routing, Firewall, IDS/IPS, WAN optimisation, ZTNA services, Load Balancing You will also have the following; Experience Infrastructure (Azure, Entra, Active Directory). AWS E-mail services. Experience with managing Atlassian Confluence / Atlassian Jira Solid understanding of governance policies, implementing and designing policies Strong ability to influence and negotiate About Us Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences. Our Promise to You Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. Uniquely You Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. If you want to know more about life at Harrods, search TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods. Additional Information: Time Type: Permanent Department: IT Service Management (Kashif Ghafoor)