Customer Service Administrator
Location: Papworth Everard
Company: Kale and Damson, a rapidly expanding fresh produce company
Are you looking to grow your career in a dynamic environment? Kale and Damson is seeking motivated Customer Service Administrators to join our team. As a key player in our company, you'll be at the heart of our operation, ensuring our customers receive the highest level of service.
Key Responsibilities:
* Efficiently process customer orders via email, phone and automated systems
* Effectively deal with customer issues, liaising with relevant departments to find suitable solutions
* Develop and maintain relationships with customers through excellent communication and problem solving
* Using knowledge of customer requirements to upsell products
* Perform a variety of administrative tasks to support smooth day-to-day operations
What We're Looking For:
* You thrive in a fast-paced environment, balancing multiple tasks with ease.
* You're self-motivated, taking the initiative to identify and resolve issues.
* Your phone manner is excellent, and you're comfortable engaging with a diverse range of customers.
* You're confident using computers and have a basic understanding of Microsoft Office.
* You're eager to grow within a company that values internal promotion.
Why Join Us?
* We prioritize promoting from within, so hard work and dedication won't go unnoticed.
* You'll be part of a collaborative team where your contributions are valued.
* Starting salary of £26,000, plus an annual performance bonus
* Free access to the My Staff Shop Discounts & Savings and Health & Wellbeing platforms
* Company Pension with 4% employer contribution
* A K&D staff account giving you access to our full range at discounted prices
Shift Pattern:
* Monday to Friday, 8:30am - 5:00pm
* One Saturday per month
Apply now to become part of a company that not only values its customers but also invests in its employees. We look forward to welcoming you to the Kale and Damson team
Job Types: Full-time, Permanent
Pay: £26,000.00 per year
Work Location: In person