About the Job
Fixed term for 2 years
Interview Date: 19 February 2026
The post holder will be an integral member of the Faculty liaising on behalf of the newly established Northampton Business Clinic across the University and with external stakeholders, including:
1. providing a high level of professional, confidential and effective administrative support in managing the work of the Business Clinic, including supporting the management of the Clinic space;
2. providing administrative support for the Northampton Business Clinic Manager, servicing Business Clinic meetings/activities/events as required, including scheduling, production and dissemination of documentation, minute taking and monitoring of actions and following up outcomes;
3. developing, reviewing and maintaining appropriate systems for all documentation and administrative processes including the management of information maintained on the shared drive and other filing systems (e.g. Microsoft Teams);
4. engaging effectively with appropriate internal and external networks relevant to the business of the Northampton Business Clinic, ensuring effective communication and sharing of information and ideas.
This post will work closely with the Northampton Business Clinic Manager. The post sits within a wider administrative support team and is directly line managed by the Faculty Manager.
We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another. With Smarter Working you can work with increased flexibility, if you would like to, which can facilitate greater freedom and autonomy.
We are an accredited Living Wage Foundation Employer and pay the real living wage, which is currently £25,949 per annum. In recognition of this, the starting salary for this post has been increased to pay this higher amount which currently supersedes the actual Grade 4 salary before living wage.
About You
The post holder will have excellent communication skills, both written and verbal and be able to liaise with UON staff and external stakeholders at all levels. The post holder will use their initiative to come up with solutions to problems, knowing when to escalate, when required. The post holder will have significant experience of administration and/or customer service, in support of delivery of systems and processes as well as excellent organisational skills. The post holder will have a good working knowledge of IT including Microsoft Office package.
Qualifications
Essential;
5. 5 GCSEs including Mathematics and English Language at Grade C or above or equivalent.
Desirable;
6. A Levels, or equivalent.
7. Hold a relevant professional level qualification in either: administration, finance, HR or marketing.
Faculty/Department
The Faculty of Business and Law has five schools covering subjects such as Accounting, Criminal Justice Studies, Criminology, Marketing, Law, Business, Logistics and Human Resource Management, alongside a Partnerships team, with around 250 academic staff and over 5000 students. Led by a Dean and two Deputy Deans, we offer a broad portfolio of courses at undergraduate, postgraduate and doctoral levels. We also maintain several successful academic partnerships in the UK and internationally through which several of our courses are delivered.
An ambitious plan to optimise our existing course portfolio and align it with cutting edge industry practice over the next 2 years offers an exciting opportunity for individuals that share our drive to make a direct contribution to our accelerated growth.
About Us
At the University of Northampton, we are committed to supporting aspirations, creating opportunities, and delivering meaningful impact. Our people are at the heart of everything we do, and we foster a progressive, inclusive environment where excellence thrives for our students and staff.
Our People
Our staff are our greatest asset. We are dedicated to building an inclusive community that values diversity, promotes wellbeing, and supports personal and professional growth. By developing a first-rate People Strategy, we aim to attract and retain top talent, enhance career progression, and ensure that every colleague feels empowered to achieve their best.
Our Values
8. Inclusivity: We celebrate diversity and ensure that everyone has the opportunity to excel.
9. Sustainability: We are committed to becoming a net zero carbon institution, taking collective action for the benefit of society and the environment.
10. Aspiration: We strive for excellence in all we do, empowering our staff, students, and partners to reach their highest potential.
11. Trust: We build relationships based on respect, transparency, and shared goals.
Together, we are creating a future where our community, our work, and our impact truly make a difference.
Right to Work
All candidates will be required to provide proof of their eligibility to work in the UK during the interview process.
Due to the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK, the University can only accept applications from individuals who currently have a status allowing them to work in the UK for this position. Due to this criteria, we regret that we are unable to offer sponsorship at this time.
Equality
We welcome applications from individuals from underrepresented groups.