Overview
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the brands in its portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our mission is to empower, engage and inspire consumers every step of the way.
Our team members are the beating heart of all our stores across the world, bringing passion to work every day and ensuring an amazing experience for every customer. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience.
Responsibilities
* Creating amazing experiences for customers through authentic service that leaves a lasting impression.
* Achieving sales targets and performance metrics.
* Interact with customers and educate them on products, striving to build rapport and lasting relationships.
* Store standards — maintaining store standards front and back, including visual merchandising, managing deliveries, stock replenishment, helping loss prevention and adhering to health and safety procedures.
* Be responsible for cash management and adhere to all policy and procedures for security, health and safety and stock accuracy standards.
* Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills And Abilities
* Flexible schedule and availability to work weekends and holidays
* Retail sales experience is preferred, but not required
* Passion for our brands and brand lifestyles
* Excellent communication skills
* A positive and professional attitude
* Enthusiasm to learn and to share product knowledge
* Ability to work well under pressure in a fast-paced, sales-driven atmosphere
Extras
* Generous clothing allowance
* Excellent training and development opportunities
* Quarterly bonuses
* 60% off all Sweaty Betty merchandise
* 25 days holiday (pro-rated if working part-time)
* Refer a Friend bonus scheme
* Season Ticket Loan
* Access to Retail Trust - advice and support tool
* Dedicated budget to attend fitness classes (per store)
* Access to Sample sales
* Health Cash Plan benefit with Medicash available to Sweaty Betty UK Employees (Following successfully passing probation)
* Enhanced Family Leave policy
Working Conditions
* Retail environment
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.
We know we\'re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren\'t up for doing the hard work and breaking the mould, we wouldn\'t be Sweaty Betty. We are committed to working across our business and with our DEI committee and DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
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